How long does shipping take?
*Due to COVID-19 and the high volume of orders this month, we're experiencing some issues getting products quickly on their way. We are currently having a 5-7 business day delay on orders. We apologize for the delay and any inconvenience this may have caused. We are focused on providing the highest quality products we can produce.*
Our hours of operation for both shipping and customer service are Monday through Friday, 8 a.m. to 5 p.m. PST, excluding weekends and major USA holidays. Orders will ship 1-2 business day after you order.
- The total distance between us and you
- 1-5 Business Days
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please contact firstname.lastname@example.org for more information.
To return your product, you should mail your product to:
11655 Jones Rd
Houston, Tx 77070
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.